For guarantying the win-win objectives with the company’s stakeholders, avoiding environmental pollution, improving quality management performance as well as enhancing the level of health, safety of the personnel on board and ashore, COSCO SHIPPING Specialized Carriers Co., Ltd. has established an integrated management system, Total Process Control which satisfies the compulsory requirements of ISM Code, ISPS Code, STCW, MLC 2006, etc., and involves the management system standards such as ISO 9001, ISO 14001, OHSAS 18001 and OCIMF Regulations. The TPC is composed of five individual systems including SMS, ISPS, QMS, EMS and OHSAS (QHSE). All these systemsmatch to the international advanced managerial level and have been certified by China MSA and CCSC. In addition, COSCO SHIPPING Specialized Carriers Co., Ltd. passes annual audits by the professional institutions and is dedicated to achieving continuous system improvement.
COSCO SHIPPING Specialized Carriers Co., Ltd. promises to provide“quality service, lawful operation, and returns to shareholders and society” in its managerial policy. And its objectives are set as “continuously improving client satisfaction, constantly exceeding client expectations, handling client complaints within prescribed time limit, sending qualified and healthy crews with a drop-out rate lower than 2/1000, leasing ships with technical characteristics of seaworthiness and cargo worthiness with zero off-hire rate due to ship owner’s liability, persistently decreasing fuel oil consumption, constantly raising the utilization level of used materials on board ships.”
This internationalized and specialized management system in high standard helps COSCO SHIPPING Specialized Carriers Co., Ltd. to form the steady protection mechanism of safety and environment. It also requires that as an international shipping enterprise, the company should provide the reliable specialized shipping services to customers and undertake the social responsibility of the globalization.