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Corporate Social Responsibility

For guarantying the win-win objectives with the  company’s stakeholders, avoiding environmental pollution, improving quality  management performance as well as enhancing the level of health, safety of the  personnel on board and ashore, COSCO  SHIPPING Specialized Carriers Co., Ltd. has established an integrated  management system, Total Process Control which satisfies the compulsory  requirements of ISM Code, ISPS Code, STCW, MLC 2006, etc., and involves the  management system standards such as ISO 9001, ISO 14001, OHSAS 18001 and OCIMF  Regulations. The TPC is composed of five individual systems including SMS, ISPS,  QMS, EMS and OHSAS (QHSE). All these systemsmatch to the international advanced  managerial level and have been certified by China MSA and CCSC. In addition,  COSCO  SHIPPING Specialized Carriers Co., Ltd. passes annual audits by the  professional institutions and is dedicated to achieving continuous system  improvement.  

COSCO  SHIPPING Specialized Carriers Co., Ltd. promises to provide“quality  service, lawful operation, and returns to shareholders and society” in its  managerial policy. And its objectives are set as “continuously improving client  satisfaction, constantly exceeding client expectations, handling client  complaints within prescribed time limit, sending qualified and healthy crews  with a drop-out rate lower than 2/1000, leasing ships with technical  characteristics of seaworthiness and cargo worthiness with zero off-hire rate  due to ship owner’s liability, persistently decreasing fuel oil consumption,  constantly raising the utilization level of used materials on board ships.”  

This internationalized and specialized management system in high  standard helps COSCO  SHIPPING Specialized Carriers Co., Ltd. to form the steady protection  mechanism of safety and environment. It also requires that as an international  shipping enterprise, the company should provide the reliable specialized  shipping services to customers and undertake the social responsibility of the  globalization.

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